FAQ

When will I receive my order?
Orders usually ship within 1-3 business days from day of placing your order. We ship all packages via Canada Post.  If you choose FREE shipping there is no guarantee of how long it will take as it will be mailed to you via standard postbox mail with a stamp (no shipping labels or tracking numbers).  This typically takes 1-3 weeks, once the items leaves DoggoStyle we rely on the courier to deliver your shipment in a timely manner.  Delays can always happen due to unforeseen circumstances. Refunds will not be given for missing packages in the mail as this is outside of our control.

If you choose paid shipping, please refer to the days displayed at check out.  This is a printed shipping label service via Canada Post.

Where do you ship to?
We currently ship to Canada and the United States only.

How do I know what size to choose?
Please use a soft tape measure and measure snug (not tight) around your dog's neck.  Allow sufficient room to fit two fingers between the tape measure and your dog's neck.   Please refer to "Sizing" menu at the top of the page for a breakdown of sizes based on your measurement.  If you are still uncertain, please email hello@doggostyle.ca and we will be happy to help you with the process!

What are the care instructions for the bandana?
Please hand wash only.  Do not tumble dry or put in the dryer-  lay the bandana flat to dry.   Ironing is totally okay!

Where are your bandanas made?
All DoggoStyle bandanas are proudly handmade in Toronto, ON with 100% eco-friendly cotton fabric.  

Still have a question that hasn't been answered in the FAQ?
Send me an email to: hello@doggostyle.ca and I will be happy to help you!